IBU Consulting
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Technical Support Engineer - Azure Cognitive Services (1-3 yrs) Bangalore
Location:
Bangalore
Description:
As a Technical Support Engineer specializing in Azure Cognitive Services with 1-3 years of experience, you will play a critical role in providing technical support and troubleshooting assistance to customers using Azure Cognitive Services. You will leverage your knowledge of Azure Cognitive Services, strong coding skills in Python and C#, and familiarity with cloud development to resolve technical issues and ensure customer satisfaction. Additionally, you will collaborate with cross-functional teams and communicate effectively with customers to address their needs and provide timely solutions.Key Responsibilities :Azure Cognitive Services Expertise :- Possess in-depth knowledge of Azure Cognitive Services, including Language Understanding (LUIS), Software Development Kit (SDK) applications, and Machine Learning (ML) model prediction accuracy.- Ability to troubleshoot and resolve technical issues related to Azure Cognitive Services usage.Programming Skills :- Strong coding skills in Python and C#, with additional knowledge of C++ and/or Java.- Utilize programming languages to develop and implement solutions for customer issues and requirements.Debugging and Validation :- Proficiency in debugging and validating backend logs to identify and resolve issues effectively.- Analyze logs and error messages to diagnose problems and provide accurate solutions.API Knowledge :- Deep understanding of APIs, including OCR (Optical Character Recognition), Face API, and other cognitive APIs.- Experience in calling APIs, understanding REST API communication, endpoint configuration, authentication methods, and debugging API interactions.Cloud Development Experience :- Familiarity with cloud development platforms such as Azure and AWS.- Experience in developing and deploying cloud-based solutions using Azure Cognitive Services.OpenAI Knowledge :- Knowledge of OpenAI will be considered an added advantage, although not mandatory.Troubleshooting and Issue Resolution :- Experience in troubleshooting and resolving technical issues related to machine learning frameworks and tools.- Provide timely and effective solutions to customer queries and concerns.Communication and Interpersonal Skill :- Possess effective communication and interpersonal skills to interact with customers, understand their requirements, and provide assistance.- Collaborate with cross-functional teams to address customer needs and ensure prompt resolution of technical issues.Qualifications :- Bachelor's degree in Computer Science, Information Technology, or related field.- 1-3 years of experience in technical support or software engineering, with a focus on Azure Cognitive Services or related technologies.- Strong coding skills in Python and C#, with knowledge of C++ and/or Java.- Experience in debugging, validation of backend logs, and troubleshooting technical issues.- Familiarity with cloud development platforms such as Azure and AWS.- Knowledge of OpenAI will be considered an advantage.- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and cross-functional teams. (ref:hirist.tech)
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More About this Listing: Technical Support Engineer - Azure Cognitive Services (1-3 yrs) Bangalore
Technical Support Engineer - Azure Cognitive Services (1-3 yrs) Bangalore is a Technology Technical Support Engineer Job at Ibu Consulting located in India. Find other listings like Technical Support Engineer - Azure Cognitive Services (1-3 yrs) Bangalore by searching Oodle for Technology Technical Support Engineer Jobs.
Technical Support Engineer - Azure Cognitive Services (1-3 yrs) Bangalore is a Technology Technical Support Engineer Job at Ibu Consulting located in India. Find other listings like Technical Support Engineer - Azure Cognitive Services (1-3 yrs) Bangalore by searching Oodle for Technology Technical Support Engineer Jobs.