Victrix Systems & Labs
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Victrix Systems and Labs - Business & Process Analyst - BSS/OSS Systems &
Location:
Anywhere in India/Multiple Locations
Description:
Position Name : Business & Process AnalystExperience : 4-8 yearsLocation : Remote/WFHOverview :We are seeking a skilled Business & Process Analyst with a strong background in both business analysis and technical expertise, particularly in BSS/OSS systems and solutions. The ideal candidate will have demonstrable experience in analyzing business processes, identifying areas for improvement, and implementing solutions to enhance efficiency and effectiveness. Technical certifications and a deep understanding of Service Activation, Network Discovery & Reconciliation, Inventory, and Service Assurance systems are essential for success in this role.Responsibilities :1. Business Analysis : - Conduct thorough analysis of current business processes related to BSS/OSS systems. - Collaborate with stakeholders to gather requirements and understand business needs. - Identify areas for process improvement and develop strategies to optimize workflows. - Document business requirements, functional specifications, and process flows.2. Process Management : - Design and implement process improvements to enhance efficiency, accuracy, and scalability. - Develop and maintain process documentation, including standard operating procedures (SOPs) and workflow diagrams. - Monitor key performance indicators (KPIs) to measure process effectiveness and identify areas for further optimization.3. Technical Expertise : - Utilize technical knowledge and certifications to understand and effectively work with BSS/OSS systems and solutions. - Provide technical insights and recommendations to support business process improvements. - Collaborate with IT teams to implement technical solutions and integrations.4. BSS/OSS Systems and Solutions : - Possess a strong understanding of BSS/OSS systems, including Service Activation, Network Discovery & Reconciliation, Inventory, and Service Assurance. - Evaluate existing systems and propose enhancements or replacements as needed to meet business objectives. - Stay updated on industry trends and advancements in BSS/OSS technology.5. Communication and Collaboration : - Work closely with cross-functional teams, including business stakeholders, IT professionals, and vendors, to drive project success. - Communicate effectively with technical and non-technical stakeholders, translating business requirements into actionable plans. - Facilitate meetings, workshops, and training sessions as necessary.Qualifications : - Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field. - Technical certifications in relevant areas (e.g., ITIL, Cisco, CompTIA) preferred. - Proven experience in business analysis and process management, preferably in the telecommunications or IT industry. - Strong understanding of BSS/OSS systems and solutions, with a focus on Service Activation, Network Discovery & Reconciliation, Inventory, and Service Assurance. - Proficiency in documenting business requirements, process flows, and technical specifications. - Excellent analytical skills with the ability to solve complex problems and make data-driven decisions. - Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. - Proven track record of delivering successful projects on time and within budget. (ref:hirist.tech)
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Victrix Systems and Labs - Business & Process Analyst - BSS/OSS Systems & is a Jobs Analyst Job at Victrix Systems & Labs located in India. Find other listings like Victrix Systems and Labs - Business & Process Analyst - BSS/OSS Systems & by searching Oodle for Jobs Analyst Jobs.
Victrix Systems and Labs - Business & Process Analyst - BSS/OSS Systems & is a Jobs Analyst Job at Victrix Systems & Labs located in India. Find other listings like Victrix Systems and Labs - Business & Process Analyst - BSS/OSS Systems & by searching Oodle for Jobs Analyst Jobs.