BLACK BOX NETWORK SERVICES INDIA PRIVATE
This listing was posted on hirist.
Black Box - Avaya Engineer - VoIP Integration (3-5 yrs) Bangalore/Kolkata
Location:
Bangalore/Kolkata
Description:
About the job :Are you looking for an exciting career with a growing global company?Blackbox (formerly AGC Networks) is looking for customer focused and experienced Avaya Support Engineer to join and be a member of established team of Technology Professionals. Blackbox (formerly AGC Networks), a Global Technology Solutions Integrator with ingrained presence in Unified Communications and Contact Centre solutions space, is embarking on a transformation journey by way of which they want to establish leadership in their chosen markets where they have been present significantly.Roles and Responsibilities :Required Skills :- Technical expertise in multiple areas with good understanding of VoIP protocols and concepts.- Ability to analyse, configure, and troubleshoot large & complex AVAYA CC/UC deployments.- Planning, prioritization, and organizing skills.- Experience on Installation and configuration of AVAYA CC/UC solutions.- Ability to drive change through innovation & process improvement.- Leadership and management skills.- Provide systems/product training for internally and externally teams.- Effectively utilize existing setups to recreate and troubleshoot problems that are broad and complex.- Should be having good communication skills.- Able to handle international Clients.- Provide input to internal engineering and product management organizations to enhance current and future product lines.- Desire to learn new technologies.- Candidate having knowledge of contact center along with IPT would be additional.- Should have experience on below devices- AVAYA Communications Manager (6.x, 8.x, 9.x & 10.x)- AVAYA AES- AVAYA SM/SMGR- AVAYA CMS- AVAYA AEP- AVAYA G650/450/430 Gateways- AVAYA IP PhonesExperience : - Minimum 2/3 years of experience in installing, managing/maintaining large & complex AVAYA CC/UC deployment.Tools & Resources Knowledge required :- Soft skill training on team building and service orientation.- Technical training on new releases from Avaya.- Basic orientationAbout Us :AGC Networks and Black Box have come together to create a Global Solutions Integrator representing the world's best brands in Unified Communications, Data Center & Edge IT, Cyber Security and Digital Transformation & Applications including Simple Edge and Technology Product Solutions (TPS) to evolve the customer's digital landscape. Black box's ability to tailor solutions across quadrants is strengthened through delivery of seamless customer support services.By providing best in class customized solutions across the globe, Black Box is the customer's trusted go-to technology solution integrator to architect, deploy, manage and secure their IT environment to accelerate their business. with dominance in India in the Enterprise Communication space, the combined entity is a strong player in the U.S and Europe markets and has a 4,000 strong team base serving clients worldwide through an expanded offerings portfolio and an extended geographical reach across 30+ countries including North America, Latin America, Europe, Asia Pacific, Middle East & Africa and SAARC countries. (ref:hirist.tech)
Education/experience:
2 To 5 Years
Company:
Black Box Network Services India
Posted:
April 26 on hirist
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More About this Listing: Black Box - Avaya Engineer - VoIP Integration (3-5 yrs) Bangalore/Kolkata
Black Box - Avaya Engineer - VoIP Integration (3-5 yrs) Bangalore/Kolkata is a Engineering Engineer Job at Black Box Network Services India located in India. Find other listings like Black Box - Avaya Engineer - VoIP Integration (3-5 yrs) Bangalore/Kolkata by searching Oodle for Engineering Engineer Jobs.
Black Box - Avaya Engineer - VoIP Integration (3-5 yrs) Bangalore/Kolkata is a Engineering Engineer Job at Black Box Network Services India located in India. Find other listings like Black Box - Avaya Engineer - VoIP Integration (3-5 yrs) Bangalore/Kolkata by searching Oodle for Engineering Engineer Jobs.