ADVANSOFT
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L2 Production Support Engineer (4-8 yrs) Anywhere in India/Multiple
Location:
Anywhere in India/Multiple Locations/...
Description:
Position : L2 Production SupportLocation : HyderabadExperience : 4+ Years Notice Period : 0-15daysL2 Job Description :Responsibilities :- Monitor the applications Health/Errors and raise incident if any threshold breaches. - Monitor the system metrics (CPU/Mem etc) and troubleshoot to restore the system. - 1st line of support for customer issue. - Analyze and troubleshoot logs to fix or escalate to L3 developer if noticed any errors/issue. - Monitor the batches and rerun if needed, troubleshoot the logs if fails.- Continue to update the status to respective stakeholder. - Technical Knowledge on Linux/Unix with experience in scripting and automation. Basic Knowledge on Windows scripting. - Good expertise on Monitoring tools (Grafana/Kibana etc or any relevant monitoring tools). - Need to have strong analytical skills to identify any issue - ITIL knowledge is a must on INCIDENT and PROBLEM handling process - Knowledge on Java/J2EE will be an addon. - Knowledge on JBOSS/ Heap, Threads - Basics on Network fundamentals - Batch monitoring/Processing - Ability to re-run, force jobs, sysout capturing, investigating agent unavailable issues, create job/batch (Knowing would be added advantage. - Theoretical knowledge, ability to backup/retrieve data, File restore - Basic database knowledge with ability to query, write commands and automate scripts- Ready to support 24-7 Operations and on rotational shifts basis - The position requires a minimum of 4 years of relevant experience as production support or at least infrastructure support or development role. - Should have good communication and ability to manage stakeholders with on-time responses. Qualifications: - B.Tech or any full time Bachelor degree - Min of 4yrs experience in Linux/Unix environment - Basic knowledge on Applications and connectivity to DB - DB Knowledge. (DB2/Maria DB) - Banking knowledge will be add-on (ref:hirist.tech)
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More About this Listing: L2 Production Support Engineer (4-8 yrs) Anywhere in India/Multiple
L2 Production Support Engineer (4-8 yrs) Anywhere in India/Multiple is a Engineering Engineer Job at Advansoft located in India. Find other listings like L2 Production Support Engineer (4-8 yrs) Anywhere in India/Multiple by searching Oodle for Engineering Engineer Jobs.
L2 Production Support Engineer (4-8 yrs) Anywhere in India/Multiple is a Engineering Engineer Job at Advansoft located in India. Find other listings like L2 Production Support Engineer (4-8 yrs) Anywhere in India/Multiple by searching Oodle for Engineering Engineer Jobs.