Siebel Engineer - CRM (8-12 yrs) Bangalore (DevOps) | Engineer in Engineering Job at Notus | 7263014848

Notus

This listing was posted on hirist.

Siebel Engineer - CRM (8-12 yrs) Bangalore (DevOps)

Location:

Bangalore

Description:

We are looking good candidates for Sieble CRM/Sieble CTI ( Client -Wipro) (Contractual Role- on site) (PAN India)Exp : 8+yrs (Sieble CRM/Sieble CTI)Notice period : Immediate joiners only.Shift Timing : Day shift full time workLocation : Pan IndiaRole purpose :- Assess, design and implement new products & services through different Releases on Oracle Siebel CRM to ensure reaching the required business needs.- Support test teams, and business product managers throughout testing phases of the releases.- Support deployment including writing deployment guides, raising RFCs.- Collaborate with the rest of the team to design & implement capability enhancements.- Report & highlight to CRM Domain manager any risks or issues in design and build.- Support operations team in analysing issues reported in live environment.Key accountabilities and decision ownership :- Delivering required business & technology releases according to schedule and with quality meeting Vodafone's standards.- Prepare all the needed RFCs and Change requests for Service Management according to the SLA.- Ensure all documentation is complete and following the quality standards.- Highlights any risk or issue that may affect in progress and delivered design and performance of the system.Core competencies, knowledge and experience :- 8 to 10 years' experience in product & solution development in a Telco or at a technology vendor with a telecommunication focus.- Working under rapid timescales.- Deep Knowledge in Oracle BSS stack is required.- Excellent problem solving, interpersonal and communication skills.- Customer experience centered analysis- Innovative thinking for user-interfaces- User centered design- Siebel CTI Integration with Avaya/Cisco/Altitude/Genesys etc- Configuration experience on Siebel Communications Servers/Drivers/Toolbars- Enterprise Application Integration (EAI)- Configuration, scripting and workflow (CSW)- Good to have - Open UI skillsMust have technical / professional qualifications :- Technical degree or equivalent.- Oracle Siebel certification (desired).- Software development background. (ref:hirist.tech)

Education/experience:

7 To 10 Years

Company:

Notus

Posted:

May 7 on hirist

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