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Sprinklr - Technical Writer (3-9 yrs) Gurgaon/Gurugram/Bangalore (Other Jobs) | Technical Writer i1

Sprinklr

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Sprinklr - Technical Writer (3-9 yrs) Gurgaon/Gurugram/Bangalore (Other Jobs)

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Location:
Gurgaon/Gurugram/Bangalore
Description:

Job Description : At- Sprinklr, we're passionate about transforming customer experiences. Our cutting-edge platform empowers companies to engage with their audiences across various channels, making people happier at every touchpoint. As a- Senior Technical Writer, you'll play a pivotal role in ensuring our users have clear and concise documentation to allow customer to self-serve and gain confidence using Sprinklr. Responsibilities : Documentation Creation and Enhancement :- Collaborate closely with product managers, engineers, and subject matter experts to create high-quality documentation.- Focus on Sprinklr's new features, ensuring accurate and user-friendly content.Write and enhance user guides, developer guides, and reference materials for Sprinklr services.Technical Expertise in Sprinklr :- Develop a deep understanding of Sprinklr's products, services, and underlying technologies.- Translate complex technical concepts into clear, accessible documentation.- Troubleshoot and validate information by working closely with product and engineering teams.Research and standards :- Conduct thorough research to gather accurate step-by-step instructions.- Ensure consistency, clarity, and correctness in all documentation.- Review and edit technical content with relevant stakeholders for clarity and purpose.Measure and optimize :- Work with Support to close cases by documentation.- Ensure that documentation is easily discoverable by relevant search criteria.- Continually improve the documentation review process and ensure fast and accurate transfers of knowledge.Qualifications :- Bachelor's degree in a relevant field such as Technical Communication, Engineering, or Computer Science.- Proven experience writing documentation.- Strong technical expertise in Sprinklr or similar platforms.- Excellent writing, editing, and analytical skills.- Detail-oriented and committed to delivering high-quality documentation.Preferred skills : - Sprinklr Service - Sprinklr Insights - Sprinklr Marketing - Sprinkler Ads (ref:hirist.tech)
Education/experience:
2 To 5 Years
Company:
Sprinklr
Industry:
Other
Posted:
May 16 on hirist
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More About this Listing: Sprinklr - Technical Writer (3-9 yrs) Gurgaon/Gurugram/Bangalore (Other Jobs)
Sprinklr - Technical Writer (3-9 yrs) Gurgaon/Gurugram/Bangalore (Other Jobs) is a Technology Technical Writer Job at Sprinklr located in India. Find other listings like Sprinklr - Technical Writer (3-9 yrs) Gurgaon/Gurugram/Bangalore (Other Jobs) by searching Oodle for Technology Technical Writer Jobs.