Mount Talent Consulting
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Microsoft Dynamics CRM Functional Consultant (10-13 yrs) Bangalore (DevOps)
Location:
Bangalore
Description:
We are seeking a highly motivated and experienced Microsoft Dynamics 365 CRM Functional Consultant to join our growing team. In this role, you will play a critical role in helping our clients implement and configure Dynamics 365 CRM to streamline their sales, marketing, and customer service operations, ultimately enhancing customer relationships and driving business growth.Responsibilities:- Collaborate with clients to understand their current CRM processes, pain points, and desired outcomes.- Analyze business requirements and translate them into a comprehensive Dynamics 365 CRM implementation plan.- Configure and customize Dynamics 365 CRM modules (e.g., Sales, Marketing, Customer Service) to meet specific client needs and workflows.- Develop and document user training materials to ensure seamless user adoption of the new CRM system.- Conduct user training sessions to equip clients with the knowledge and skills to effectively utilize the CRM functionalities to manage customer interactions.- Provide ongoing support to clients after implementation, including troubleshooting challenges, optimizing configurations, and identifying opportunities for further CRM process improvement.- Stay up-to-date on the latest features and functionalities of Microsoft Dynamics 365 CRM.Skills:- Proven experience with Microsoft Dynamics 365 CRM (CE or Sales Enterprise) implementations and configurations.- In-depth knowledge of CRM concepts, methodologies, and best practices (sales force automation, lead management, customer service processes).- Strong understanding of sales, marketing, and customer service operations within various industries.- Experience with business process mapping and analysis techniques.- Excellent communication, collaboration, and presentation skills to effectively interact with clients at all levels.- Ability to translate complex technical concepts into clear and concise language for business users.- Strong analytical and problem-solving skills.- Proven experience in project management methodologies (e.g., Agile, Waterfall).- Ability to work independently and as part of a team.Benefits:- Opportunity to work on challenging and rewarding projects with leading organizations.- Competitive compensation and benefits package.- Collaborative and supportive team atmosphere.- Continuous learning and development opportunities.- Make a real impact on the success of our clients' customer relationship management strategies and overall business performance. (ref:hirist.tech)
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More About this Listing: Microsoft Dynamics CRM Functional Consultant (10-13 yrs) Bangalore (DevOps)
Microsoft Dynamics CRM Functional Consultant (10-13 yrs) Bangalore (DevOps) is a Consulting Jobs Consultant Job at Mount Talent Consulting located in India. Find other listings like Microsoft Dynamics CRM Functional Consultant (10-13 yrs) Bangalore (DevOps) by searching Oodle for Consulting Jobs Consultant Jobs.
Microsoft Dynamics CRM Functional Consultant (10-13 yrs) Bangalore (DevOps) is a Consulting Jobs Consultant Job at Mount Talent Consulting located in India. Find other listings like Microsoft Dynamics CRM Functional Consultant (10-13 yrs) Bangalore (DevOps) by searching Oodle for Consulting Jobs Consultant Jobs.