This listing was posted on iSmartRecruit.
Desktop Support Tech-A
Location:
Coimbatore, Tamil Nadu
Description:
Job: Desktop Support Tech-A Location:Coimbatore/Pune JobDescription: Works across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests. Responsible for answering IT requests via phone, email, live chat or instant message and explaining solutions in technical and nontechnical terms. Responsible for being part of a team working on projects involving solving complex issues requiring highly technical skills to resolve. Skills and qualifications: Excellent customer service in face-to-face, telephone, or electronic interaction with clients Demonstrated strong language and communication skills, problem solving and ability to work with senior leadership Demonstrated strong written skills, including legible hand writing Ability to maintain calm under pressure Highly adaptable to changes and process adjustments in a changing environment Excellent time management skills Ability to work in a team environment, as well as independently, ability to prioritize projects and duties A sense of urgency to complete tasks and assignments Relevant certifications such as ITIL, Microsoft, and CompTIA, are preferred. Citrix VM support experience a plus Good Understanding of computer support and troubleshooting, knowledge of Windows 10, 11, server OS Mac OS support experience a plus Experience in Shell scripting ability (PowerShell, VBScript, etc.) Experience with the following tools a plus:
Posted:
January 3 on iSmartRecruit
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More About this Listing: Desktop Support Tech-A
Desktop Support Tech-A is a Technology Desktop Support Job located in Coimbatore TN. Find other listings like Desktop Support Tech-A by searching Oodle for Technology Desktop Support Jobs.
Desktop Support Tech-A is a Technology Desktop Support Job located in Coimbatore TN. Find other listings like Desktop Support Tech-A by searching Oodle for Technology Desktop Support Jobs.