Technical support representative
Location:
Ahmedabad, Gujarat
Description:
Hi , Greetings from Simprosys InfoMedia. As discussed over call please find below the job description and details for your reference. About Simprosys InfoMedia: Simprosys is a diverse team of E-commerce enthusiasts with a simple yet powerful goal of empowering E-commerce merchants with easily adaptable product listings’ and Ad management solutions. Our crew consists of budding techies developers who build and maintain the technological interventions to automate our product listing and ad management solutions. Support executives who are digital marketers themselves. Passionate designers with exceptional UI designing, motion graphics, animation, and video editing skills. Our marketing team consists of versatile content creators and brand strategists. Be a part of our E-commerce enthusiasts crew. Position: Technical Support Representative Work location: Ahmedabad (Onsite) Job Description As a Technical Support Representative, you will have the opportunity to delve into the exciting domains of e-commerce and digital marketing. You will gain exposure to various advertising platforms such as Google and Facebook, and interact directly with e-commerce merchants. Your primary responsibilities will include communicating with clients via live chat or email to address inquiries, resolve issues, and offer technical support. You will be at the forefront of client interaction, providing timely assistance and resolving queries related to our product listing and ad management solutions. Key Responsibilities: Communicate with clients via live chat or email to address inquiries, resolve issues, and offer technical support. Provide timely assistance and resolve queries related to our Products and App’s functionalities Learn and work on domains like e-commerce and digital marketing. Gain exposure to various advertising platforms like Google and Facebook, Pinterest, Instagram, etc. Interact with e-commerce merchants to understand their needs and provide effective solutions. Requirements: Excellent English communication skills, both written and verbal. Enthusiasm for learning e-commerce management and digital marketing. Strong attention to detail and analytical skills. A practical approach to problem-solving. Internet proficiency, including experience or knowledge of online shopping functionalities. Employee Benefits: 5 days working Medical Insurance Company sponsored trips Salary on time No Bond Company Website: https://simprosys.com/ Please reply to this email with your confirmation for the interview and please do share the updated resume. Feel free to get in touch if you have any queries.
Posted:
March 21 on iSmartRecruit
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Technical support representative is a Technology Technical Support Job located in Ahmedabad GJ. Find other listings like Technical support representative by searching Oodle for Technology Technical Support Jobs.
Technical support representative is a Technology Technical Support Job located in Ahmedabad GJ. Find other listings like Technical support representative by searching Oodle for Technology Technical Support Jobs.