This listing was posted on The Resumator.
International Voice Process - ASU & Credentialling - Q2-2024
Location:
Bangalore, Karnataka
Description:
Position Description Summary The Operations Analyst will be responsible to comprehend and analyze the requests from upstream teams and use logical understanding and decide how to successfully set up the account accurately on time. Also ensure the timely achievement of production targets assigned for self, identifying insufficiencies/clarifications within the agreed time, and meeting established TAT’s with 100% accuracy and quality. Essential Duties and Responsibilities Should be able to comprehend the requests and analyze the requests from upstream teams and use logical understanding and decide how to successfully set up the account accurately on time. Should have knowledge of excel & other applications to perform the job roles. Handle telephone calls/email/chat (inbound/outbound) in a professional manner. Adhere to the organizational ethics, values & policies. Adapt to changes in work environment as per business requirements (Shifts/Processes/Week-offs/Upskilling) To work with the team to achieve common goals and targets Maintain all productions documents which registers setup and quality details. Should be able to go beyond the job roles to support the business. To ensure the timely achievement of production targets assigned/ 100% accuracy of cases To adhere to the documented process and quality parameters and follow SLA guidelines. Adhere to Quality Management System of the organization Other Knowledge, Skills, Abilities or Certifications: Good communication (Spoken and written) Good Comprehension Skills Research & Analytics skills Logical & Decision Making Email etiquette awareness Quick learner Attention to detail Good typing skill Ability to Multitask United States Equal Opportunity Employment:First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.Powered by JazzHR
Company:
First Advantage
Posted:
March 23 on The Resumator
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More About this Listing: International Voice Process - ASU & Credentialling - Q2-2024
International Voice Process - ASU & Credentialling - Q2-2024 is a Jobs International Voice Process Job at First Advantage located in Bangalore KA. Find other listings like International Voice Process - ASU & Credentialling - Q2-2024 by searching Oodle for Jobs International Voice Process Jobs.
International Voice Process - ASU & Credentialling - Q2-2024 is a Jobs International Voice Process Job at First Advantage located in Bangalore KA. Find other listings like International Voice Process - ASU & Credentialling - Q2-2024 by searching Oodle for Jobs International Voice Process Jobs.