Back
India   India   Technical Support Engineer   Netradyne Technologies India -

Netradyne - Technical Support Engineer - Software & Hardware (4-7 yrs) Any | Technical Support1

Netradyne Technologies India Pvt Ltd

This listing was posted on hirist.

Netradyne - Technical Support Engineer - Software & Hardware (4-7 yrs) Any

Share
Tools
Location:
Any Location/Bangalore
Description:

Job Description :- Your responsibilities include working directly with customers at a technical level to diagnose, reproduce, and resolve in-field software and hardware issues- Resolve simple and complex customer technical issues either on-site or via telephone, chat applications, or other remote applications- Research customer technical issues promptly and follow up directly with the customer with recommendations and action plans- To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills, and be someone who embraces challenges- Development or scripting hands-on experience (Ex: Java, Python, Perl, Shell, etc.)- Good experience in working with different DBs (Ex: Oracle, SQLServer, Postgres, etc.)- In-depth knowledge of the architecture of current/previous projects- Strong domain knowledge of Web technology and Internet Domain- Experience in Analyzing, investigating, and identifying the root cause of complex customer issues, and communicating findings to the relevant group for resolution- Working experience on ITSM and Project Management tools (Ex: BMC Remedy, ServiceNow, Salesforce, JIRA, etc.)- Excellent communication, influencing & conflict resolution skills- Experiencing in handling monitoring alerts and critical incident management processes- Experience in working with cross-functional teams to meet SLAs- Experience in working with the Global team/Multi-Cultural Environment- Must be Flexible to work in shifts (ref:hirist.tech)
Education/experience:
2 To 5 Years
Company:
Netradyne Technologies India
Posted:
April 4 on hirist
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to hirist
Important Safety Tips
  • Always meet the employer in person.
  • Avoid sharing sensitive personal and financial information.
  • Avoid employment offers that require a deposit or investment.

To learn more, visit the Safety Center or click here to report this listing.

More About this Listing: Netradyne - Technical Support Engineer - Software & Hardware (4-7 yrs) Any
Netradyne - Technical Support Engineer - Software & Hardware (4-7 yrs) Any is a Technology Technical Support Engineer Job at Netradyne Technologies India located in India. Find other listings like Netradyne - Technical Support Engineer - Software & Hardware (4-7 yrs) Any by searching Oodle for Technology Technical Support Engineer Jobs.