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Engineer - System Administration Mumbai (DevOps) | Engineer in Engineering Job at Gravitas Technol1

Gravitas Technology Private Limited

This listing was posted on hirist.

Engineer - System Administration Mumbai (DevOps)

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Location:
Mumbai
Description:

Role:Candidate would be actively working on L0, L1 related issues on Windows platform. He would be responsible for monitoring client infrastructure and needs to handle events within stipulated timeframe. Candidate would be a part of 24-7 rotation support and would be responsible for answering Customer queries over the emails/calls.Responsibilities:Good understanding of monitoring tools, the availability and performance of distributed IT infrastructures using tools. Monitor multiple client environment 24x7 with the help of tools - application / system / platform / integration monitoringResearching, diagnosing, troubleshooting, and identifying solutions to resolve issues. Taking ownership of issues reported and seeing problems through to resolutionEnthusiasm for communicating with customers and triaging how-to requests, bugs, and getting customers back on track.Provide timely updates to multiple internal stakeholders and update tickets worked upon.Strong interpersonal and communication skills as well as a passion for serving customer needsExcellent oral and written communication skillsObsessive about continuous improvementExcellent team player and able to work under own initiativeAbility to work remotely while remaining actively engaged in a very energetic, ambitious work culture.Document all actions in accordance with standard company policies and procedures.Notify customer and third-party service providers of issues, outages and remediation statusSkills Required:Windows Servers L1Basic Understanding of Windows Server 2003, 2008, 2012 and 2016Basic Active Directory KnowledgeContact vendors in case of events that need their assistance. Maintain/update runbooks and wiki databases with latest client information (ref:hirist.tech)
Education/experience:
1 To 2 Years
Company:
Gravitas Technology
Posted:
April 13 on hirist
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More About this Listing: Engineer - System Administration Mumbai (DevOps)
Engineer - System Administration Mumbai (DevOps) is a Engineering Engineer Job at Gravitas Technology located in India. Find other listings like Engineer - System Administration Mumbai (DevOps) by searching Oodle for Engineering Engineer Jobs.