Nilasu consulting
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ServiceNow Associate - Configuration Management (2-4 yrs) Bangalore (DevOps)
Location:
Bangalore
Description:
About the Role :- We are seeking a highly motivated ServiceNow Associate to join our IT Service Management (ITSM) team.- You will play a critical role in supporting our ServiceNow instance by maintaining and building various configurations, workflows, and automations.- This position offers an excellent opportunity to gain valuable experience in ServiceNow development and contribute to a dynamic IT environment.Responsibilities :Service Catalog & HR Service Delivery (ITSM/HRSD) :- Maintain and build new service catalogs, items, configurations, and roles within the ITSM and HRSD modules.- Ensure service offerings are accurate, up-to-date, and aligned with user needs.Workflow Automation (Flow Designer):- Create and maintain efficient workflows (flows, sub-flows, actions) to automate service requests, approvals, and other processes.Scripting :- Develop and maintain various scripts including Script Includes, Server-side scripts, Client-side scripts, and reusable scripts to enhance functionality and automate tasks.Security & Access Control (ACL/User Roles/Permissions) :- Configure access controls (ACLs), user roles, and permissions to ensure appropriate access to functionalities within ServiceNow.Form Customization :- Design and develop custom forms with theming, dynamic fields, widgets, and functionalities to meet specific requirements.Update Sets :- Create, import, export, and manage update sets for efficient configuration and customization deployment within the ServiceNow instance.Troubleshooting :- Identify and troubleshoot issues within ServiceNow to ensure smooth operation and user experience.Desired Skills and Experience :- 2+ years of experience working with IT service management tools or related technologies (preferred).- Solid understanding of ServiceNow fundamentals (ITSM, CMDB, Configuration Management).- Experience with at least one of the following ServiceNow modules: ITSM, HRSD, Flow Designer.- Familiarity with scripting languages used in ServiceNow (e.g., JavaScript, GlideScript) is a plus.- Understanding of access control concepts and best practices.- Experience with custom form development is a plus.- Ability to learn quickly and adapt to new technologies.- Excellent problem-solving and analytical skills.- Strong communication, collaboration, and teamwork skills. (ref:hirist.tech)
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More About this Listing: ServiceNow Associate - Configuration Management (2-4 yrs) Bangalore (DevOps)
ServiceNow Associate - Configuration Management (2-4 yrs) Bangalore (DevOps) is a Executive Manager Job at Nilasu Consulting located in India. Find other listings like ServiceNow Associate - Configuration Management (2-4 yrs) Bangalore (DevOps) by searching Oodle for Executive Manager Jobs.
ServiceNow Associate - Configuration Management (2-4 yrs) Bangalore (DevOps) is a Executive Manager Job at Nilasu Consulting located in India. Find other listings like ServiceNow Associate - Configuration Management (2-4 yrs) Bangalore (DevOps) by searching Oodle for Executive Manager Jobs.