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Head Technical Support - Unix/Linux (12-22 yrs) Mumbai (DevOps) | Technical Support in Technology 1

Qwazent Talent Solutions

This listing was posted on hirist.

Head Technical Support - Unix/Linux (12-22 yrs) Mumbai (DevOps)

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Location:
Mumbai
Description:

Job Description :- Working knowledge/experience in handling support of multiple surround applications in a Bank. Applications varies in deployments using Oracle, Linux/Unix , AWS , MSSql , WAS,MQ- Knowledge on networking, certificates, patching, upgrades, security aspects involved in implementation and support of application- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility- Delegate project tasks based on junior staff members, individual strengths, skill sets and experience levels- Ensure resource availability and allocation- License and agreement renewals and tracking- Stakeholder and vendor management- Report and escalate to management as needed- Managing a team which supports various applications - Being Customer Facing Application - keeping it up and running 24 - 7 is the key role- Reporting periodical MIS on the performance of the applications- Team should be proactive in identifying, reporting and resolving the issues on timely manner- Adhere to strict compliance guidelines and implementing the same of channels- Ensure DR and continuity of applications for business- Adhering to audit, security compliance and implementing for applications supported - Should be able to handle audit/compliance of core application and should be able to deal with external/internal auditors.- Good Vendor Management Skills- Monitoring of all service desk tickets- Publishing and following up with teams for timely closure- Interacting with vendors and working towards closure of issues in timely manner- Handling incident management- Coordinate with the Solution Delivery Group, Business and Development Team for implementations of change request. - Maintaining and updating technical documents and procedures- Identifying and resolving technical issues- Performance Optimization and fine Tuning of Application- Mentoring the team to deliver in agile manner- Identifying talents and grooming them for growth- Defining Processes and implementing the same (ref:hirist.tech)
Company:
Qwazent Talent Solutions
Posted:
May 9 on hirist
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More About this Listing: Head Technical Support - Unix/Linux (12-22 yrs) Mumbai (DevOps)
Head Technical Support - Unix/Linux (12-22 yrs) Mumbai (DevOps) is a Technology Technical Support Job at Qwazent Talent Solutions located in India. Find other listings like Head Technical Support - Unix/Linux (12-22 yrs) Mumbai (DevOps) by searching Oodle for Technology Technical Support Jobs.