ATech
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Network Engineer - CCNP/CCNA Certified (2-11 yrs) Pondicherry/Srinagar/Jammu &
Location:
Pondicherry/Srinagar/Jammu &
Description:
Role : Network Engineer (CCNA, CCNP)Job Description :- Degree in Computer Science, Electronic/ Electrical Engineering or related disciplines with at least 2 years of relevant practical hands-on experience- Working knowledge in various network products such as Bluecoat proxy/ Packet shaper, Cisco IP Telephony, Cisco ACS, Aruba WLAN is a must- Network administration and management experience in a heterogeneous environment (Cisco and Juniper) is highly preferred- Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills- An achievement oriented individual, and a strong team player with the drive to explore new technologies and change processes- Good attitude and ability to communicate clearly.- Troubleshoot issues and provide efficient and prompt resolution to customers within timelines.- Ensure quality resolution to avoid escalations from customers and reopening of issue tickets.- Escalate critical issues to cross functional teams to ensure quick resolution and coordinate with the product development team on bug fixes.- Assume responsibility for developing detailed knowledge about specific products.- Ensure internal knowledge reference pages are updated- Develop a strong understanding of company products and procedures- Strong customer service and analytical skills- Communicating with customers to solve technical issues- Develop ongoing solutions for use by other technical support analysts- Telecommunications experience would be an asset- A Success Engineer operates efficiently in this climate, maintains composure, exhibits professionalism, and delivers the highest levels of client satisfaction at all times- A Success Engineer operates efficiently in this climate, maintains composure, exhibitsRequired Skills :- Strong analytical and problem-solving skills.- Excellent communication skills, both written and verbal.- A drive to dig into the details of a system or process to solve customer problems.- Zeal to learn and constantly upgrade skills in a fast changing work environment.- Ability to think on your feet and remain calm under pressure.- Self-motivated, takes initiative, assumes ownership.- Ability to work in a highly collaborative and fast-paced environment.- Strong teamwork - willingness and ability to get help from team members when required, and the good judgment to know when to seek help. (ref:hirist.tech)
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More About this Listing: Network Engineer - CCNP/CCNA Certified (2-11 yrs) Pondicherry/Srinagar/Jammu &
Network Engineer - CCNP/CCNA Certified (2-11 yrs) Pondicherry/Srinagar/Jammu & is a Technology Network Engineer Job at Atech located in India. Find other listings like Network Engineer - CCNP/CCNA Certified (2-11 yrs) Pondicherry/Srinagar/Jammu & by searching Oodle for Technology Network Engineer Jobs.
Network Engineer - CCNP/CCNA Certified (2-11 yrs) Pondicherry/Srinagar/Jammu & is a Technology Network Engineer Job at Atech located in India. Find other listings like Network Engineer - CCNP/CCNA Certified (2-11 yrs) Pondicherry/Srinagar/Jammu & by searching Oodle for Technology Network Engineer Jobs.