Back
India   India   Support Worker   Andor Tech -

Technical Support Specialist - Java/Python (5-7 yrs) Bangalore (DevOps) | Support Worker, Technica1

Andor Tech

This listing was posted on hirist.

Technical Support Specialist - Java/Python (5-7 yrs) Bangalore (DevOps)

Share
Tools
Location:
Bangalore
Description:

Responsibilities :- Provide technical support to clients, addressing inquiries, resolving issues, and troubleshooting problems related to software applications and systems.- Utilize programming languages such as Java or Python to diagnose and resolve technical issues efficiently.- Demonstrate expertise in working with databases, performing tasks such as data retrieval, manipulation, and analysis to support troubleshooting efforts.- Develop and maintain scripts (Shell/PowerShell/Python or similar) to automate repetitive tasks and streamline support processes.- Act as a point of contact for client inquiries, communicating effectively to understand and address their technical needs and concerns.- Collaborate with internal teams, including developers and engineers, to escalate and resolve complex technical issues.- Document support activities, including ticket resolution procedures, troubleshooting steps, and solutions, to facilitate knowledge sharing and continuous improvement.- Identify opportunities to build tools and implement solutions that improve efficiency and enhance the customer support experience.Skills Required :- Experience supporting programming languages such as Java or Python, preferably with Java proficiency.- Proficiency in working with databases, with experience in data retrieval, manipulation, and analysis.- Strong scripting skills in Shell, PowerShell, Python, or similar languages to automate tasks and streamline processes.- Proven ability to handle client issues, resolve problems, and troubleshoot technical issues effectively.- Ability to resolve tickets efficiently and effectively, meeting or exceeding established service level agreements (SLAs).- Experience in building tools and implementing solutions to address technical challenges and improve support processes.- Excellent communication and interpersonal skills, with the ability to communicate technical concepts clearly and concisely to both technical and non-technical audiences.- Strong problem-solving skills, with the ability to think analytically and logically to diagnose and resolve issues. (ref:hirist.tech)
Education/experience:
2 To 5 Years
Company:
Andor Tech
Posted:
May 14 on hirist
Share
Tools
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to hirist
Important Safety Tips
  • Always meet the employer in person.
  • Avoid sharing sensitive personal and financial information.
  • Avoid employment offers that require a deposit or investment.

To learn more, visit the Safety Center or click here to report this listing.

More About this Listing: Technical Support Specialist - Java/Python (5-7 yrs) Bangalore (DevOps)
Technical Support Specialist - Java/Python (5-7 yrs) Bangalore (DevOps) is a Technology Support Worker, Technical Support Job at Andor Tech located in India. Find other listings like Technical Support Specialist - Java/Python (5-7 yrs) Bangalore (DevOps) by searching Oodle for Technology Support Worker, Technical Support Jobs.