Salesforce Technical Writer (9-11 yrs) Any Location (DevOps)

Swift Strategic Staff Solutions INC

This listing was posted on hirist.

Salesforce Technical Writer (9-11 yrs) Any Location (DevOps)

Location:

Any Location

Description:

Job Description :We are looking for an experienced Salesforce Technical Writer with expertise in business and functional analysis to join our team. The ideal candidate will have 9 to 11 years of experience in technical writing, with a strong focus on Salesforce documentation and business/functional analysis. The primary responsibility will be to create clear, concise, and comprehensive documentation for Salesforce implementations, including business requirements, functional specifications, user guides, and process workflows.Key Responsibilities :Business/Functional Analysis :- Conduct business and functional analysis to gather and document business requirements for Salesforce implementations.- Collaborate with business stakeholders, subject matter experts, and development teams to define functional specifications and solution designs.Documentation Development :- Create and maintain detailed documentation for Salesforce implementations, including but not limited to:- Business requirements documents (BRDs)- Functional requirements documents (FRDs)- Process workflows and diagrams- User stories and use cases- User guides and training materialsTechnical Writing :- Write clear, concise, and comprehensive technical documentation for Salesforce configurations, customizations, and integrations.- Translate complex technical concepts into easy-to-understand documentation for non-technical users and stakeholders.Quality Assurance : - Review and edit documentation to ensure accuracy, consistency, and compliance with established s tandards and guidelines.- Conduct quality assurance checks to verify that documentation meets the needs of end-users and stakeholders.Training and Knowledge Sharing :- Develop and deliver training sessions and workshops to educate users and stakeholders on Salesforce functionality, processes, and best practices.- Share knowledge and best practices with cross-functional teams and stakeholders to promote continuous improvement and innovation.Collaboration and Communication :- Collaborate with cross-functional teams, including business analysts, developers, and project managers, to ensure alignment of documentation with project goals and objectives.- Communicate effectively with stakeholders to gather requirements, provide updates, and address feedback and concerns.Qualifications :- 9 to 11 years of experience in technical writing, with a focus on Salesforce documentation and business/functional analysis.- Strong understanding of Salesforce platform functionalities, configurations, and integrations.- Experience with business analysis techniques and methodologies, such as gathering requirements, conducting workshops, and defining use cases.- Proficiency in documentation tools and software, such as Microsoft Office Suite, Confluence, and Salesforce Knowledge.- Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization.- Salesforce certifications such as Salesforce Certified Administrator (ADM 201) or Salesforce Certified Platform App Builder are a plus. (ref:hirist.tech)

Education/experience:

7 To 10 Years

Company:

Swift Strategic Staff Solutions

Posted:

May 15 on hirist

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Salesforce Technical Writer (9-11 yrs) Any Location (DevOps) | Technical Writer in Technology Job 1

Salesforce Technical Writer (9-11 yrs) Any Location (DevOps)

Visit Our Partner Website