CGI Information Systems and Management
This listing was posted on hirist.
ServiceNow Developer - ITSM/HRSD Modules (4-6 yrs) Bangalore (DevOps)
Location:
Bangalore
Description:
Skill : ITSM and HRSD JD : We are looking for a skilled and experienced ServiceNow Developer with expertise in both IT Service Management (ITSM) and HR Service Delivery (HRSD) modules. The ideal candidate will have a strong background in ServiceNow platform development and configuration; with a focus on implementing ITSM and HRSD solutions. As a ServiceNow Developer; you will collaborate with cross-functional teams to design; develop; and implement ServiceNow applications to support ITSM and HRSD processes within our organization.Responsibilities : - Collaborate with IT and HR stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITSM and HRSD solutions.- Design; develop; and configure ServiceNow ITSM and HRSD modules; including Incident Management; Change Management; Problem Management; HR Case Management; Employee Service Center; and Employee Onboarding.- Customize ServiceNow workflows; business rules; UI policies; and notifications to support ITSM and HRSD processes and automation.- Integrate ServiceNow with other systems and external platforms using APIs and web services.- Collaborate with cross-functional teams to define and implement ITSM and HRSD best practices; ensuring alignment with industry standards and organizational goals.- Conduct thorough testing of ServiceNow configurations and customizations to ensure high-quality deliverables.- Provide ongoing support and maintenance for ServiceNow applications; troubleshooting issues and implementing necessary fixes or enhancements.- Stay updated with the latest ServiceNow releases and ITSM/HRSD-specific features; proactively identifying opportunities for process improvement and system optimization.- Collaborate with other developers; administrators; and business analysts to deliver integrated solutions that meet the needs of IT and HR departments.- Document technical specifications; user guides; and standard operating procedures for ServiceNow applications and configurations.- Provide technical guidance and mentorship to junior developers; promoting knowledge sharing and professional growth.Qualifications : - Bachelors degree in computer science; Information Technology; or a related5-8 years of experience as a ServiceNow Developer; with a focus on ITSM and HRSD- Strong expertise in ServiceNow ITSM and HRSD modules; including Incident Management; Change Management; Problem Management; HR Case Management; Employee Service Center; and Employee Onboarding.- Proficient in ServiceNow development and configuration; including workflows; business rules; UI policies; and scripting using JavaScript.- Experience with ServiceNow integration using APIs and web services.- Familiarity with ITIL and HR processes; policies; and compliance requirements.- Excellent problem-solving skills and ability to troubleshoot technical issues- Strong communication and interpersonal skills; with the ability to collaborate effectively with stakeholders and technical teams.- ServiceNow certifications such as Certified System Administrator (CSA); Certified Implementation Specialist (CIS); and HR Service Delivery Implementation Specialist are highly desirable. - Experience with Agile development methodologies is a plus. (ref:hirist.tech)
Education/experience:
2 To 5 Years
Company:
CGI Information Systems And Management Consultants
Posted:
May 22 on hirist
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More About this Listing: ServiceNow Developer - ITSM/HRSD Modules (4-6 yrs) Bangalore (DevOps)
ServiceNow Developer - ITSM/HRSD Modules (4-6 yrs) Bangalore (DevOps) is a Technology Developer Job at CGI Information Systems and Management Consultants located in India. Find other listings like ServiceNow Developer - ITSM/HRSD Modules (4-6 yrs) Bangalore (DevOps) by searching Oodle for Technology Developer Jobs.
ServiceNow Developer - ITSM/HRSD Modules (4-6 yrs) Bangalore (DevOps) is a Technology Developer Job at CGI Information Systems and Management Consultants located in India. Find other listings like ServiceNow Developer - ITSM/HRSD Modules (4-6 yrs) Bangalore (DevOps) by searching Oodle for Technology Developer Jobs.