Teamware Solutions ( A division of
This listing was posted on hirist.
System Engineer - Office 365/Windows Server (5-10 yrs) Bangalore/Anywhere in
Location:
Bangalore/Anywhere in India/Multiple
Description:
Position Overview :- Provide 24x5 support on-site and to a global community of approximately 500 + users as per business requirement;- Provide on-call weekend support on a rotational basis;- Manage raised requests and incidents in a timely manner following well-rehearsed internal request runbooks/knowledge based and incident management and request fulfillment processes;- Partner with Level 2 & 3 internal and external teams/vendors as appropriate to help troubleshoot more complex incidents- Provide alert management to pro-active resolve failure alerts, degraded services and unavailable services through internal monitoring tools- Proactively automate common tasks to improve efficiency and increase productivity- Collaborate with internal and external teams to develop strategic solutions- Perform related duties & responsibilities as requested.Required Qualifications :- Detailed knowledge and experience in a Microsoft environment supporting Windows 10, Windows Server 2012+, Office Suite including Outlook, Office 365 and Azure, including OneDrive, DLP and SharePoint- Detailed knowledge and experience with Active Directory, Group Policy, remote access solutions and software deployment- Detailed knowledge and experience installing, troubleshooting and managing desktop hardware- Relentless dedication to customer service- Works with minimum supervision, proactively follows up on outstanding issues/tickets- Ability to handle multiple tasks with changing priorities and capable to handle frequent interruptions positively- Strong analytical, prioritizing, interpersonal, problem-solving skills- Strong verbal and written communication skills- Demonstrated collaborative skills and ability to work well within a team- Ability to work in a fast-paced and deadline-oriented environment- Self-motivated with critical attention to detail, deadlines and reporting- Demonstrated interest in learning about new and emerging technologies- Self-directed learner and ability to find solutions to problems they have not encountered before.- Degree in Computer Science, Engineering or related field or experience. (ref:hirist.tech)
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More About this Listing: System Engineer - Office 365/Windows Server (5-10 yrs) Bangalore/Anywhere in
System Engineer - Office 365/Windows Server (5-10 yrs) Bangalore/Anywhere in is a Clerical Office Administrator Job at Teamware Solutions located in India. Find other listings like System Engineer - Office 365/Windows Server (5-10 yrs) Bangalore/Anywhere in by searching Oodle for Clerical Office Administrator Jobs.
System Engineer - Office 365/Windows Server (5-10 yrs) Bangalore/Anywhere in is a Clerical Office Administrator Job at Teamware Solutions located in India. Find other listings like System Engineer - Office 365/Windows Server (5-10 yrs) Bangalore/Anywhere in by searching Oodle for Clerical Office Administrator Jobs.