THRIVEFORCE PRIVATE LIMITED
This listing was posted on hirist.
Project Manager - Security Operations Center (6-10 yrs) Mumbai (DevOps)
Location:
Mumbai
Description:
Desired Profile :Education :BE (Comp., Electronic, T&C preferred). OEM / Industry certification for security technologies. Exception is OK for really good candidate with lot of hands experience in team management at large customers.Technology - Security domain knowledge. Hands on experience in 1 / 2 security technologies (ex. Network, cloud security etc.). Breadth of knowledge on cloud and physical infrastructureExperience: 10 - 20 years total exp. With minimum 3+ years hands-on in project delivery, minimum 5 years team lead or manager. Exposure to large/complex service project delivery. Participation in all critical corporate decision making for service delivery and enhancementCritical Success Factors- SLA Management for all service projects- Services / Delivery P&L management- Leading all SaaS and MSS delivery worldwide- Set and manage S.M.A.R.T. goals for teams around quality customer deliveryWhat I bring to the job :- Security domain knowledge - products or service delivery- Hands on experience in Project Management / execution- Client visits and face to face client management and interactions- Team management experience (level 1 - Direct and level 2 - indirect)- Security technology knowledge- Large customer engagement / management- Delivery process exposure (PMP etc)Broad Role :- Client Engagement and Management- Setting team goals for delivery- Team augmentation, skills management, development- Performance Review and Management- Revalidate and Implement processes for customer review, project management, change management, incident management, escalation management etc.- Conduct scheduled review with customer stakeholders on delivery value creation- Conduct regular internal team reviews- Develop templates for automation of repeatable tasks- Input of tools for service management and delivery measurementAccountabilities :- Client success and SLA delivery- Lifetime customer value creation (rev & continuity)- Skill development for employees- Employee retention strategy- Daily / weekly / monthly review, dashboards with customers through the team / direct- Escalation ManagementBroad Job role :- Independent charge of department affairs- P&L ownership with budgets- Tools and processes for success - HR partners for talent, performance and skills management - Advisor, consultant support for day to day management- Direct reporting and directions from CEO (ref:hirist.tech)
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More About this Listing: Project Manager - Security Operations Center (6-10 yrs) Mumbai (DevOps)
Project Manager - Security Operations Center (6-10 yrs) Mumbai (DevOps) is a Executive Project Manager Job at Thriveforce located in India. Find other listings like Project Manager - Security Operations Center (6-10 yrs) Mumbai (DevOps) by searching Oodle for Executive Project Manager Jobs.
Project Manager - Security Operations Center (6-10 yrs) Mumbai (DevOps) is a Executive Project Manager Job at Thriveforce located in India. Find other listings like Project Manager - Security Operations Center (6-10 yrs) Mumbai (DevOps) by searching Oodle for Executive Project Manager Jobs.