ProPMO Services Private Limited
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Technical Support Executive - Ticketing System (1-3 yrs) Navi Mumbai/Mumbai
Location:
Navi Mumbai/Mumbai
Description:
L1 resource for Rabale location in MumbaiPosition Name : Tech Support Executive :1. Customer facing role for first level Technical Support2. Good in Powerpoint and Excel and should be able to create pivot tables and charts from the data set.3. Should be comfortable working in 10 hours shifts in 24 x 7 operation, 5 days a week.4. Should have a stable WiFi at home to WFH if required.5. Open to travel to Belapur railway station on call; it's a client's data center location.6. Excellent written and verbal communication.7. 1 to 2 years application support experience8. Understanding customer issues and providing quick resolution via direct communication, mail, chat, phone etc.9. Working in experience in multi team environment10. Able to categories issues/tickets and reach out to needed team members quickly11. Reporting skills to provide daily /weekly/monthly reports and highlighting any issues to next levels12. Good English and Hindi communication skills and good inter-personnel skills.13. Articulate and writing skills (ref:hirist.tech)
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More About this Listing: Technical Support Executive - Ticketing System (1-3 yrs) Navi Mumbai/Mumbai
Technical Support Executive - Ticketing System (1-3 yrs) Navi Mumbai/Mumbai is a Technology Technical Support Job at Propmo Services located in India. Find other listings like Technical Support Executive - Ticketing System (1-3 yrs) Navi Mumbai/Mumbai by searching Oodle for Technology Technical Support Jobs.
Technical Support Executive - Ticketing System (1-3 yrs) Navi Mumbai/Mumbai is a Technology Technical Support Job at Propmo Services located in India. Find other listings like Technical Support Executive - Ticketing System (1-3 yrs) Navi Mumbai/Mumbai by searching Oodle for Technology Technical Support Jobs.