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Salesforce Support Analyst - Sales & Service Cloud (3-5 yrs) Pune (DevOps) | Analyst in Job Jo1

CallTek

This listing was posted on hirist.

Salesforce Support Analyst - Sales & Service Cloud (3-5 yrs) Pune (DevOps)

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Location:
Pune
Description:

As a Salesforce Support Analyst at Staff4Me, you will play a vital role in providing technical support and troubleshooting assistance to end-users utilizing the Salesforce CRM system. You will work closely with both technical and non-technical teams to resolve issues, answer questions, and provide guidance on system usage.In this role, your responsibilities will include : - Responding to user inquiries and troubleshooting issues related to Salesforce CRM.- Collaborating with cross-functional teams to gather requirements and provide system enhancements and customization recommendations.- Assisting with Salesforce configuration, data management, and system integrations.- Monitoring system performance, identifying and resolving any operational or technical issues.- Maintaining accurate documentation of user issues, resolutions, and system processes.- Providing end-user training and support on Salesforce functionalities and best practices.- We are looking for candidates with a strong understanding of Salesforce CRM and experience in providing technical support.- The ideal candidate is detail-oriented, customer-focused, and has excellent problem-solving skills.Requirements :- Bachelor's degree in Computer Science, Information Systems, or a related field.- With at least 3 years of experience providing technical support for Salesforce CRM.- Strong knowledge of Salesforce functionality, including Sales Cloud and Service Cloud.- Experience with Salesforce configuration, data management, and system integrations.- Excellent problem-solving and analytical skills.- Strong communication and interpersonal skills.- Ability to work independently and as part of a team in a fast-paced environment.Exp : 3-5yr (ref:hirist.tech)
Education/experience:
2 To 5 Years
Company:
Calltek
Posted:
June 7 on hirist
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More About this Listing: Salesforce Support Analyst - Sales & Service Cloud (3-5 yrs) Pune (DevOps)
Salesforce Support Analyst - Sales & Service Cloud (3-5 yrs) Pune (DevOps) is a Jobs Analyst Job at Calltek located in India. Find other listings like Salesforce Support Analyst - Sales & Service Cloud (3-5 yrs) Pune (DevOps) by searching Oodle for Jobs Analyst Jobs.