MicroStrategy
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Cloud Support Engineer - Microstrategy (1-2 yrs) Nagpur (DevOps)
Location:
Nagpur
Description:
About the job :Cloud Support Engineers are responsible for providing technical support for a set of MicroStrategy Products. This person dedicates his/her time to resolving customer issues, contributing to the growth of our MicroStrategy Community, and further growing their MicroStrategy Product Knowledge to provide top-notch service. To succeed in this role this person must be passionate about our technology, thrive in challenging situations, and have a strong desire to help others. Ideal candidates will be located in Nagpur or within commutable distance.Responsibilities :- Provide support for MicroStrategy's Business Intelligence product suite, Cloud platform, and its underlying technologies - Develop strong relationships with MicroStrategy customers and partners through daily, high quality interactions during customer project development and production system maintenance - Find creative and sophisticated solutions to complex or higher priority problems reported while using MicroStrategy's product suite through analytical talent and strong troubleshooting abilities - Collaborate and communicate effectively with peers, internal application and software development teams - Prioritize and communicate product defects and enhancements to development teams - Contribute to the growth of the MicroStrategy Community by creating customer-facing documentation of all technical solutions and product documentation addendums - Enhance personal and professional growth by participating in Internal Development Programs - Work in a strong team environment Qualifications :- Bachelor's degree, preferably in a technical field (Engineering, Physics, Mathematics, Computer Science) - Exposure to Python, REST API, Java, SQL, HTML, or XML/XSL technologies - Windows/Linux system administration knowledge - Strong analytical and troubleshooting skills and experience - Strong Time management skills to prioritize workload, multi-task, meet deadlines, and manage competing priorities under pressure - Excellent oral and written English communication skills - Able to support MicroStrategy customers during their working hours between 12:00pm and 9:00pm IST.Preferred :- Cloud Certifications (AWS, Azure, Google Cloud) Additional Information :- The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder (ref:hirist.tech)
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More About this Listing: Cloud Support Engineer - Microstrategy (1-2 yrs) Nagpur (DevOps)
Cloud Support Engineer - Microstrategy (1-2 yrs) Nagpur (DevOps) is a Engineering Engineer Job at Microstrategy located in India. Find other listings like Cloud Support Engineer - Microstrategy (1-2 yrs) Nagpur (DevOps) by searching Oodle for Engineering Engineer Jobs.
Cloud Support Engineer - Microstrategy (1-2 yrs) Nagpur (DevOps) is a Engineering Engineer Job at Microstrategy located in India. Find other listings like Cloud Support Engineer - Microstrategy (1-2 yrs) Nagpur (DevOps) by searching Oodle for Engineering Engineer Jobs.