KGTIGER BHARAT PRIVATE LIMITED
This listing was posted on hirist.
Service Delivery Specialist - Incident Management (1-2 yrs) Noida (DevOps)
Location:
Noida
Description:
Role Purpose :- Incident management & project participation - Providing IT support for the global end user community including remote workers. This involves device support and deployment, lifecycle management, end user training, administration of collaboration services and other business applications.Want to join the Best Team of Your Life?. We're looking for people who are excited by the potential to make a difference in the world. You need to be decisive, open to celebrating mistakes, able to communicate transparently and inclusively, and someone your team can count on. Most of all you need to be yourself!. As part of our team, your Key Accountabilities :- Incident management & project participation - Providing IT support for the global end user community, including remote workers.- This involves device support and deployment, lifecycle management, end user training, administration of collaboration services and other business applications.- Training Assist in the development of service-based training for both IT members and the wider user community.- Project Participation Assist in deployment of new services working within assigned project teams.- Security and Compliance - Work with the service security team via incident logging to ensure all end user devices are kept compliant.- Service ownership - Including service design, testing and documentation, you will be required to serve as an escalation point for all issues pertaining to one or several owned services within the service catalog.- This includes the road mapping and development of that service.- Travel as necessary.- Other responsibilities will be assigned as required.You'll need to bring :- Associates degree in computer science or communications.- Good communication skills.- Minimum of three years' experience in IT support, additional experience in working with a global support team.- Knowledge of Azure active directory, Bitlocker and Defender ATP.- Microsoft operating systems (Windows 10, Server 2012/2016/2019),Mac OSX.- Knowledge of office 365 environment including Email, SharePoint, Teams and Onedrive.- Familiarity with deployment of smartphones and Windows Devices.- Strong training development skills, being able to communicate complex technical matters in an easy.to understand way.- Must be able to deal effectively with all levels of the organization.- Must be a team-oriented person with good communications, interpersonal skills and willingness to learn and grow. (ref:hirist.tech)
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More About this Listing: Service Delivery Specialist - Incident Management (1-2 yrs) Noida (DevOps)
Service Delivery Specialist - Incident Management (1-2 yrs) Noida (DevOps) is a Executive Manager Job at Kgtiger Bharat located in India. Find other listings like Service Delivery Specialist - Incident Management (1-2 yrs) Noida (DevOps) by searching Oodle for Executive Manager Jobs.
Service Delivery Specialist - Incident Management (1-2 yrs) Noida (DevOps) is a Executive Manager Job at Kgtiger Bharat located in India. Find other listings like Service Delivery Specialist - Incident Management (1-2 yrs) Noida (DevOps) by searching Oodle for Executive Manager Jobs.