RapidBraiins
This listing was posted on hirist.
SCEM/SCOM Support Engineer - IT Infrastructure (3-5 yrs) Anywhere in
Location:
Anywhere in India/Multiple Locations
Description:
Responsibilities :- Provide technical support to internal users regarding SCOM functionalities and troubleshooting common issues.- Monitor SCOM alerts and proactively identify potential problems within the IT infrastructure.- Diagnose, troubleshoot, and resolve SCOM alerts related to server performance, application health, and resource utilization.- Configure and manage SCOM agents for various systems to ensure comprehensive monitoring coverage.- Create and customize SCOM monitors, alerts, and dashboards to meet specific monitoring requirements.- Analyze SCOM data and generate reports to identify trends and proactively address potential issues.- Collaborate with IT operations and development teams to resolve complex SCOM issues and implement solutions.- Document knowledge and procedures related to SCOM troubleshooting and support activities.- Stay up-to-date with the latest SCOM releases, features, and best practices.- Participate in ongoing training and development opportunities to enhance technical skills (a plus)Experience :- 3-5 years of experience in supporting IT infrastructure, with a focus on Microsoft System Center products (SCOM and/or SCCM).- Proven experience in troubleshooting and resolving issues related to System Center Operations Manager (SCOM).- Solid understanding of SCOM architecture, components (agents, management servers), and functionalities (monitoring, alerting, reporting).- Experience with configuring and managing SCOM agents for various systems (Windows, servers, applications).- Experience with creating and customizing SCOM monitors, alerts, and dashboards for proactive monitoring.- Familiarity with SCOM Management Packs and their deployment for extending monitoring capabilities (a plus).- Understanding of incident management processes and utilizing SCOM for alert escalation and remediation (a plus).- Working knowledge of System Center Service Manager (SCCM) for configuration management (a plus).- Experience with Windows Server administration, including Active Directory and Group Policy (a plus).- Experience with scripting languages (PowerShell) for automating SCOM tasks (a plus).- Excellent problem-solving, analytical, and critical thinking skills.- Strong communication, collaboration, and teamwork skills.- Ability to work independently and manage multiple support tickets effectively.- A passion for learning new technologies and staying up-to-date with System Center advancements.Education :- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience with a strong portfolio) (ref:hirist.tech)
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More About this Listing: SCEM/SCOM Support Engineer - IT Infrastructure (3-5 yrs) Anywhere in
SCEM/SCOM Support Engineer - IT Infrastructure (3-5 yrs) Anywhere in is a Engineering Engineer Job at Rapidbraiins located in India. Find other listings like SCEM/SCOM Support Engineer - IT Infrastructure (3-5 yrs) Anywhere in by searching Oodle for Engineering Engineer Jobs.
SCEM/SCOM Support Engineer - IT Infrastructure (3-5 yrs) Anywhere in is a Engineering Engineer Job at Rapidbraiins located in India. Find other listings like SCEM/SCOM Support Engineer - IT Infrastructure (3-5 yrs) Anywhere in by searching Oodle for Engineering Engineer Jobs.