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Client Support Analyst - Applications Support (7-10 yrs) Bangalore (DevOps) | Analyst in Job Job a1

Domniclewis

This listing was posted on hirist.

Client Support Analyst - Applications Support (7-10 yrs) Bangalore (DevOps)

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Location:
Bangalore
Description:

Job Summary :- Troubleshoot assigned software applications as well as interfaces (HL7, XML, etc.), Windows operating systems, network, Citrix, and SQL.- Participate in pre-sales, support, and implementation calls with clients as needed.- Conduct System Health Checks and Performance Reviews with clients as needed.- Work on individual and team projects.- Act as a liaison between external customers and departments.- Provide input on technical hardware configuration needs.- Collaborate with Customer Care, Development, and Product teams to address technical concerns.- Assist with product training as needed.- Identify opportunities to improve communications and operational efficiency to enhance customer satisfaction.- Support team processes and participate in cross-functional and Six Sigma teams.- May be required to work during off-hours and provide after-hours on-call support.Basic Qualifications :- Associates degree or higher from an accredited university.- Minimum of five (5) years of Technical Support experience.- Minimum of three (3) years of Database Administration experience.- Minimum of three (3) years' experience with Networking and Server Administration.Preferred Qualifications :- Strong technical operating system and network knowledge (Citrix/TS, IIS, Windows, Active Directory).- Strong communication skills.- Understanding of project management concepts.- Understanding of the healthcare industry.- Proven analytical and problem-solving skills.- Willingness to collaborate with other teams.- Product knowledge, especially in relevant software.- Ability to work independently as well as part of a team. (ref:hirist.tech)
Education/experience:
5 To 7 Years
Company:
Domniclewis
Posted:
June 24 on hirist
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More About this Listing: Client Support Analyst - Applications Support (7-10 yrs) Bangalore (DevOps)
Client Support Analyst - Applications Support (7-10 yrs) Bangalore (DevOps) is a Jobs Analyst Job at Domniclewis located in India. Find other listings like Client Support Analyst - Applications Support (7-10 yrs) Bangalore (DevOps) by searching Oodle for Jobs Analyst Jobs.