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ServiceNow Lead - ITOM/CMDB (7-15 yrs) Bangalore/Karnataka (DevOps) | Servicenow Lead - Itom Cmdb 1

Brainwave Optigrators

This listing was posted on hirist.

ServiceNow Lead - ITOM/CMDB (7-15 yrs) Bangalore/Karnataka (DevOps)

Location:
Bangalore, Karnataka
Description:

Company Overview :With over two decades of experience, they offer tailored IT consultancy, strategy, and solutions across various domains : - Business Intelligence (BI) & Advanced Analytics : Leveraging data insights to drive informed decision-making. - Cyber Security : Safeguarding organizations against digital threats. - Enterprise Solutions : Expertise in SAP, Oracle, NetSuite, Salesforce, Workday or similar enterprise implementations. - Quality Engineering : Ensuring robust and reliable software products with automation testing. - Cognitive Automation : Harnessing AI and ML for process optimization. - Digital Services : Enabling seamless digital experiences. - Managed Services : Supporting Fortune 500 enterprises.Job Description :Job Title : ServiceNow Team Lead - ITOM Location : Bangalore Timings : 5 PM to 2 AM ISTKey skills : ITOM Expertise - CMDB, CI - Configuration item, Discovery, Archival, De-duplication, Completeness, Correctness.Role Overview : We are seeking a highly skilled and experienced ServiceNow Developer, Team Lead to join our team in Bangalore. The successful candidate will have extensive experience in ITOM (IT Operations Management) development, with a particular focus on CMDB (Configuration Management Database) and CI (Configuration Item) management. This role requires a strong understanding of configuration item discovery, archival, de-duplication, completeness, and correctness. Experience in the semiconductor manufacturing industry is preferred, but not mandatory. Key Responsibilities : 1. Leadership and Team Management :- Lead and manage a team of ServiceNow developers, providing guidance, mentorship, and performance evaluations.- Collaborate with cross-functional teams to ensure successful project delivery.- Develop and maintain team goals, objectives, and metrics to track progress and performance. 2. ITOM Development :- Design, develop, and implement ITOM solutions on the ServiceNow platform, with a focus on CMDB and CI management.- Ensure the completeness, correctness, and de-duplication of configuration items.- Develop and maintain discovery processes to identify and capture configuration items. 3. Configuration Management :- Oversee the implementation and management of the CMDB, ensuring data accuracy and integrity.- Implement archival processes to manage the lifecycle of configuration items.- Develop and enforce standards and best practices for configuration management. 4. Technical Expertise :- Utilize advanced knowledge of ServiceNow ITOM modules to design and implement effective solutions.- Provide technical leadership in the development and integration of ServiceNow applications.- Stay updated with the latest trends and best practices in ITOM and ServiceNow development. 5. Project Management :- Manage and deliver ITOM projects, ensuring they are completed on time, within scope, and within budget.- Coordinate with stakeholders to gather requirements, define project scope, and develop project plans.- Monitor project progress, identify risks, and implement mitigation strategies. Qualifications : - Education : Bachelor's degree in Computer Science, Information Technology, or a related field. - Experience : Minimum of 7 years of experience in ServiceNow development, with at least 3 years in a leadership role. Technical Skills :- Strong expertise in ITOM, particularly in CMDB and CI management.- Proficiency in configuration item discovery, archival, de-duplication, completeness, and correctness.- Experience with ServiceNow Discovery is preferred but not mandatory. Industry Knowledge : Experience in the semiconductor manufacturing industry is a plus. Leadership Skills : Proven ability to lead and manage a team of developers. Project Management : Strong project management skills, with the ability to manage multiple projects simultaneously. - Communication : Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. (ref:hirist.tech)
Education/experience:
5 To 7 Years
Company:
Brainwave Optigrators
Posted:
June 27 on hirist
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