This listing was posted on NTT DATA Services.
Helpdesk Associate
Location:
Bengaluru
Description:
-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. -Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role -basic MS troubleshooting. -Basic computer knowledge. -Basic TS on networking. -Basic technical skills for troubleshooting on issues related to computers. Requirements : - 6 Months of experience. - Good Communication Skills. - rotational shift. - Basic Technical TS skills."
Company:
NTT Data Services
Posted:
April 17 on NTT DATA Services
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More About this Listing: Helpdesk Associate
Helpdesk Associate is a Customer Service Help Desk Job at NTT Data Services located in India. Find other listings like Helpdesk Associate by searching Oodle for Customer Service Help Desk Jobs.
Helpdesk Associate is a Customer Service Help Desk Job at NTT Data Services located in India. Find other listings like Helpdesk Associate by searching Oodle for Customer Service Help Desk Jobs.