ETP International Pvt.Ltd.
This listing was posted on hirist.
Senior Program Manager - Agile/Waterfall (18-28 yrs) Mumbai (Product Management
Location:
Mumbai
Description:
Job Profile :A key leadership position reporting to the VP, ETP Global Services and responsible for managing overall deliverables for customers. Accountable for overall CSAT for the customerKey Responsibilities include :Delivery :- Lead the planning, execution, and delivery of large-scale projects, ensuring adherence to project timelines, budgets, and quality standards.- Develop comprehensive project plans, resource allocation strategies, and risk mitigation plans to optimize project outcomes with a laser-focus on delivery results and commitments, while also holding others accountable for their commitments- Monitor project progress, identify potential issues or bottlenecks, and implement effective solutions to keep projects on track. - Manage Service Level Agreements (SLAs), ensuring all service delivery targets are met and/or exceeded.- Responsible for Managing, monitoring, and running Customer governance meetings.People : - Manager, mentor a diverse team of Business Consultants, Technical Experts, and others to support project initiatives. - Build a collaborative & inclusive team culture that promotes innovation, accountability, and continuous improvement.Customer :- Serve as the primary owner for customer/ and establish and build strong relationships and understanding of their unique business needs and objectives.- Actively engage with customer key stakeholders to deliver business results.- Work with Customers to develop future roadmaps.- Identify new opportunities for collaboration, expansion of account footprint and solutions. - Anticipate customer concerns, challenges, and Risks and proactively address them to maintain high levels of client satisfaction.Work cultural :- Work Collaborative with the Technical Team, and CSM teams to deliver customer-specific requirements.- Leverage industry knowledge, market insights, and competitive analysis to drive strategic sales initiatives and achieve revenue targets. Qualifications and Skills :- Bachelor's degree in computer science engineering, or related field; An MBA or advanced degree would be preferred.- Proven experience of 20+ years in program / Project management, with a track record of successfully delivering large-scale technology projects on time and within budget.- Strong leadership abilities with the capacity to build, motivate, and empower high-performing teams in a dynamic and fast-paced environment.- Excellent communication skills, both written and verbal, with the ability to effectively engage and influence stakeholders at all levels of an organization.- Demonstrated proficiency in client relationship management.- Should have Critical thinking ability to decompose complex problems and chart a course to action.- Should have a proven, demonstrated capability to work with Waterfall, Agile, Lean and/or Continuous Delivery methodologies and tools - Adherence to policies, standards, and frameworks. (e.g. SDLC, Change Management, Risk & Security)Additional skills :- Project management certifications such as PMP, PRINCE2, or Agile/Scrum Master certification- Flexibility to travel as needed to meet with customers and other ETP offices. - Bring Humility to all actions by listening, learning and being empathetic and help in all interactions with everyone. (ref:hirist.tech)
Company:
ETP International
Posted:
April 12 on hirist
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to hirist
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Senior Program Manager - Agile/Waterfall (18-28 yrs) Mumbai (Product Management
Senior Program Manager - Agile/Waterfall (18-28 yrs) Mumbai (Product Management is a Executive Program Manager Job at ETP International located in India. Find other listings like Senior Program Manager - Agile/Waterfall (18-28 yrs) Mumbai (Product Management by searching Oodle for Executive Program Manager Jobs.
Senior Program Manager - Agile/Waterfall (18-28 yrs) Mumbai (Product Management is a Executive Program Manager Job at ETP International located in India. Find other listings like Senior Program Manager - Agile/Waterfall (18-28 yrs) Mumbai (Product Management by searching Oodle for Executive Program Manager Jobs.