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Application Support Engineer (4-8 yrs) Gurgaon/Gurugram (DevOps) | Application Specialist in Compu1

Essex Lake Group

This listing was posted on hirist.

Application Support Engineer (4-8 yrs) Gurgaon/Gurugram (DevOps)

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Location:
Gurgaon/Gurugram
Description:

Job Description :If you are an application support engineer and you are passionate about what you do, read on because we've got opportunities for you to develop innovative solutions in finance industry.Responsibilities :- Respond to user inquiries and issues related to software applications, troubleshoot problems, and provide timely and effective resolution. - This may involve diagnosing and resolving software bugs, configuration issues, or user errors.- Manage and prioritize incoming support requests or incidents through a ticketing system, ensuring timely resolution and appropriate communication with users. - Escalate complex or critical issues to higher levels of support or development teams as necessary.- Monitor the performance and availability of software applications, identify potential issues or trends, and take proactive measures to ensure smooth operation. - Perform routine maintenance tasks such as applying patches, updates, or configuration changes on premise.- Coordinate with software development team on application support issues.- Document support processes, troubleshooting steps, and resolutions to build a knowledge base for future reference. Create and maintain user guides, FAQs, and other support documentation to assist users in resolving common issues.Requirement :- Bachelor's degree or above, major in computer science or related.- Excellent problem-solving skills and attention to detail.- 4+ years application support experience.- 4+ years hands-on experience in software development is an advantage, can understand any development language at work level, such as Java, C# or Python etc.- Good knowledge of database systems, such as PostgreSQL, MySQL, or MongoDB.- Experience working with Linux (RedHat/Centos/Ubuntu) is preferred.- Experience in troubleshooting and resolving application issues.- Excellent communication skills, both written and verbal. (ref:hirist.tech)
Education/experience:
2 To 5 Years
Company:
Essex Lake Group
Posted:
May 16 on hirist
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More About this Listing: Application Support Engineer (4-8 yrs) Gurgaon/Gurugram (DevOps)
Application Support Engineer (4-8 yrs) Gurgaon/Gurugram (DevOps) is a Computer & Software Jobs Application Specialist Job at Essex Lake Group located in India. Find other listings like Application Support Engineer (4-8 yrs) Gurgaon/Gurugram (DevOps) by searching Oodle for Computer & Software Jobs Application Specialist Jobs.