This listing was posted on Keysight Technologies.
Applications & Technical Support Engineer
Location:
Gurugram
Description:
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions – and our methods for creating them – help connect and secure the world. Learn more about what we do and how we do it. Our powerful culture has led to us being independently recognized on Fortune 100’s Best Companies List and we are “Great Place to Work” Certified. We’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability. At Keysight, Inclusion, Equity & Diversity is an integral part of our core values. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class. We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight – People and Culture - YouTube Job Description About the Job: Keysight is a leading provider of advanced Electronic Design Automation (EDA) tools for electronic communication and semiconductor manufacturers, chip designers, and R&D integrators. Our team of applications and technical support engineers work closely with customers to enable and debug their design flows as they use Keysight EDA software such as ADS, EMPro, GoldenGate, System Vue, IC-CAP, MBP, and MQA. Every day you will have the opportunity to impact the success of multiple customers as they work at the forefront of technology. Key responsibilities: Enable Americas-based customers to utilize Keysight EDA tools to their fullest capability Seek to understand, investigate, replicate, debug, and resolve customer challenges Be resourceful leveraging solution expertise across the team and beyond when discussing technical needs and challenges faced by customers Deliver timely customer support and drive customer delight Clear written and verbal communication; able to explain technical subjects over the phone and through email and additionally author and publish knowledge articles for customer self-service Update, create, and deliver training materials (remotely or face-to-face) on different capabilities of the EDA software products Stay current on the EDA tools as new releases are made available to Keysight customers Follow established processes for tracking and documenting customer interactions Both multi-task and work independently in assisting multiple customers at a time Job Qualifications B.S. Electrical Engineering / Electronics or higher degree 3+ years’ experience with Keysight EDA tools (e.g., ADS, EMPro, SystemVue) Design experience working in one of the following areas: RF/microwave, RF system, RFIC, High-Speed Digital, Applications Engineer, EDA Technical Support, Design Flow Enablement, etc. Knowledge of fundamental concepts related to RF/Microwave and/or High-Speed Digital designs Demonstrable interest and commitment as an independent learner Past experience with and/or a willingness to learn programming skills (i.e., Python) on the job Clear written and verbal English communications skills, with the ability to explain sophisticated and complex subjects Experience with presenting detailed technical information or leading training courses Experience with sales and/or customer service; demonstrated ability to build relationships and loyalty with customers Position requires assisting customers in the Americas region and will require working United States business hours Shift: Evening Job Schedule: Full Time (F) Travel Required:
Company:
Keysight Technologies
Posted:
April 9 on Keysight Technologies
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More About this Listing: Applications & Technical Support Engineer
Applications & Technical Support Engineer is a Technology Technical Support Engineer Job at Keysight Technologies located in India. Find other listings like Applications & Technical Support Engineer by searching Oodle for Technology Technical Support Engineer Jobs.
Applications & Technical Support Engineer is a Technology Technical Support Engineer Job at Keysight Technologies located in India. Find other listings like Applications & Technical Support Engineer by searching Oodle for Technology Technical Support Engineer Jobs.