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BOB Financial - Assistant Vice President/Manager - Applications Support (8-15 | VP in Executive Jo1

BOB Financial

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BOB Financial - Assistant Vice President/Manager - Applications Support (8-15

Location:
Mumbai
Description:

Job Description :Key highlights of the role are listed below (purely indicative and not limiting) :- This position is responsible managing the day to day production support of IT applications.The Role and responsibilities of this position include :- Lead a team of application support, IT Operations- Manage and own the Incident Management Process- Managed IT initiatives for implementation, roll-out for IT applications like Credit Card, Merchant Management Systems, Customer Service Platforms such as Customer Portal - Technical & Functional support to business and vendors- Participate in requirements and architecture debriefs with the team to assess feasibility of the solution and identify needs for design and implementation- Taking initiatives to provide innovative technology inputs for product setups, operations, marketing etc.- Managing software vendors for developments, delivery, implementation & support etc.- Business co-ordination for all technology matters- Assist with integration of testing tools and procedures with development and build tools and procedures.- Provide input to application/infrastructure scalability- Lead and prioritise team's work load- Plan application releases and configuration changes- Change Management, Incident Management, Implementation, Development & Project Management. - Interact with internal teams and external 3rd party vendors to troubleshoot issues/bugs - Achieve & manage SLAs- Maintain application monitoring, performance tuning and testing- Manage application/patch implementation, backup and roll-back plans- Perform ETL activities on Oracle/SQL Database- Write SQL queries basis requirement of Operation & Business- Ability to drive compliance & process adherenceApplicants should possess the following attributes :- Clear understanding of ITIL framework- Enterprise applications and integration with various core applications- Incident and Change Management - Lead Inhouse development projects- Oracle RDB 11,12 - Basic Admin Knowledge.- PL/SQL development - Oracle/ MS SQL (5-7 Years)- BI Reporting Tools (1-2 Years)- Hands on Java and .Net, Operating systems, Web Servers- Process Re-engineering and Automation - Vendor Management - Knowledge and Experience with Software Deployment Lifecycle concepts and application (ref:hirist.tech)
Education/experience:
7 To 10 Years
Company:
Bob Financial
Posted:
April 15 on hirist
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