Colortokens
This listing was posted on hirist.
ColorTokens - Technical Support Engineer II - Network Security (3-6 yrs)
Location:
Bangalore
Description:
About ColorTokens :- Over the last three decades, organizations globally have spent billions of dollars in cybersecurity, focussing specifically on "perimeter" security.- Perimeter solutions such as firewalls and user access (ZTNA) focus on keeping the bad actors out.- However, with perimeters dissolving with remote work and cloud migration, they continues to lose -effectiveness making them easy to breach.- Perimeter security provides no protection within the organization's internal networks which carry up to 85% of all traffic.- Lack of internal controls provide ample real estate for attackers to lurk and carry out damaging attacks.- This is where ColorTokens comes in.- With its industry-recognized Zero Trust Microsegmentation platform, ColorTokens delivers deep visibility and granular security control across the entire enterprise.- Security teams can create a Zero Trust Architecture based on principle of least-privilege from data center, to cloud, to OT and IoT infrastructure by "seeing" and controlling every traffic flow.- Our unique platform enables fast and seamless implementation delivering measurable risk reduction even in the most complex organizations.Our culture :- We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making.- We believe in alignment and empowerment so you can own and drive projects autonomously.- Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world's impactful organizations - be it a children's hospital, or a city, or the defense department of an entire country.Position Overview :- As a Technical Support Engineer 2 within our TAC, you will be instrumental in providing Level 2 and Product Escalation support for our Xshield series products.- This role involves direct engagement with customers and partners, troubleshooting complex hardware and software issues, and serving as an escalation point for internal TAC groups.- You will be a key advocate for our customers, ensuring timely resolution of issues and maintaining a high level of satisfaction. Key Responsibilities :- Provide technical support for Xshield series products and customer centric approach with all ColorTokens partners.- Troubleshoot complicated hardware and software issues, replicating customer environments and network problems in the lab.- Take ownership of problem resolution, including reproduction and escalation, as necessary.- Act as a customer advocate, understanding the impact of issues on business operations and driving timely resolution.- Continuously learn and stay updated on new technologies, contributing to process and tool improvements.Requirements :- Bachelor's degree in computer science, Information Systems, or equivalent education/experience.- 3+ years of technical support experience, with a focus on networking technologies and network security.- Strong understanding of Internet Security and Networking Technologies (TCP/IP, HTTP, Load balancers, Proxies, Firewalls).- Experience with Linux/Unix operating systems and networking/browser developer tools.- Prior experience with Linux and other Unix operating systems.- Working knowledge with networking/browser developer tools such as wireshark, tcpdump.- Openssl, burp, fiddler, postman and curl.- Familiarity with cloud provider ecosystems such as AWS, Azure, and GCP.- Proficiency in analyzing logs, network data, and incident artifacts.- Hands-on experience analyzing high volumes of logs, network data (e. g. Netflow, FPC), and other attack artifacts in support of incident investigations.- Advanced understanding of TCP/IP, common networking ports and protocols, traffic flow, system - administration, OSI model, defense-in-depth and common security elements.- Advanced knowledge of TCP/IP, OSI model, and common security elements.Desired Skills :- Scripting experience with Perl, Python, or Shell.- Familiarity with additional security tools and technologies.Key Attributes :- Excellent customer management and communication skills (verbal and written).- Ability to work effectively in a fast-paced, dynamic environment.- Strong problem-solving skills and attention to detail.- Proactive attitude towards learning and professional development. (ref:hirist.tech)
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More About this Listing: ColorTokens - Technical Support Engineer II - Network Security (3-6 yrs)
ColorTokens - Technical Support Engineer II - Network Security (3-6 yrs) is a Technology Technical Support Engineer Job at Colortokens located in India. Find other listings like ColorTokens - Technical Support Engineer II - Network Security (3-6 yrs) by searching Oodle for Technology Technical Support Engineer Jobs.
ColorTokens - Technical Support Engineer II - Network Security (3-6 yrs) is a Technology Technical Support Engineer Job at Colortokens located in India. Find other listings like ColorTokens - Technical Support Engineer II - Network Security (3-6 yrs) by searching Oodle for Technology Technical Support Engineer Jobs.