This listing was posted on NTT DATA Services.
Customer Care Senior Representative
Location:
Chennai, Tamil Nadu
Description:
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team. Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST. University degree or equivalent that required 3+ years of formal studies of the English language. 0-1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
Company:
NTT Data Services
Posted:
May 11 on NTT DATA Services
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to NTT DATA Services
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Care Senior Representative
Customer Care Senior Representative is a Jobs Customer Care Senior Repres Job at NTT Data Services located in Chennai TN. Find other listings like Customer Care Senior Representative by searching Oodle for Jobs Customer Care Senior Repres Jobs.
Customer Care Senior Representative is a Jobs Customer Care Senior Repres Job at NTT Data Services located in Chennai TN. Find other listings like Customer Care Senior Representative by searching Oodle for Jobs Customer Care Senior Repres Jobs.