EXO EDGE INDIA LLP
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EXOedge - NOC Engineer - Telecom Systems (2-7 yrs) Pune (DevOps)
Location:
Pune
Description:
Job Description :EXO Edge is looking for a Network Engineer to join our Information Technology team.In your journey at EXO Edge, you will be :Primarily focused on :Quality support to customer base through updating and resolving issues in a professional manner within predefined SLAsManage customer enquiries, complaints and requests in a responsive and professional fashionFulfilling the below roles and responsibilities :They will be an active member of the NOC team by supporting overall goals to achieve realistic outcomesThey will take the lead in initial troubleshooting and diagnosis of all faults using client troubleshooting tools and monitoring systemsThey are responsible for opening tickets and to follow correct incident management procedures to own, track, report, document and manage faults to resolutionInstall, commission and test equipment on customer premisesParticipation in the 24/7 shift rotational.The Tier 1 Engineer will be liaising with both internal and external interfaces to ensure client network is delivering as per service level agreements.Bringing in the below experience :Educated to degree level or 1 - 2 years networking experience, ideally in a telecommunications environment but similar experience in an enterprise environment will also be consideredCCNA certification or similar industry recognized IP/Ethernet certification is preferable but not essential and equivalent experience will be consideredB.Tech, BCA, B. Sc. Computer Science or relevantTechnically Sound in :Technical support/service desk experience and/or previous NOC experience is requiredKnowledge of ITIL desirableGeneral understanding of telecoms transmission/networking principlesExcellent documentation skillsGood working knowledge of MS Office applicationsBased at :Pune (ref:hirist.tech)
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More About this Listing: EXOedge - NOC Engineer - Telecom Systems (2-7 yrs) Pune (DevOps)
EXOedge - NOC Engineer - Telecom Systems (2-7 yrs) Pune (DevOps) is a Engineering Engineer Job at Exo Edge India located in India. Find other listings like EXOedge - NOC Engineer - Telecom Systems (2-7 yrs) Pune (DevOps) by searching Oodle for Engineering Engineer Jobs.
EXOedge - NOC Engineer - Telecom Systems (2-7 yrs) Pune (DevOps) is a Engineering Engineer Job at Exo Edge India located in India. Find other listings like EXOedge - NOC Engineer - Telecom Systems (2-7 yrs) Pune (DevOps) by searching Oodle for Engineering Engineer Jobs.