SPECTRUM AV TECHNO CONSULTANTS
This listing was posted on hirist.
Service Delivery Manager - ITIL (15-20 yrs) Mumbai/Pune/Chennai (DevOps)
Location:
Mumbai/Pune/Chennai
Description:
Job Description : - More than 15 years in IT infrastructure of which 5 plus years directly working with customer and should have worked 2/3 years with current organization.- Bachelor's degree or equivalent certifications.- Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk. - Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning.- Specific experience of onshore / offshore model, 3 tier model (offshore, account, customer) experience would be a plus.- Experience in working in a multi-national / multi-cultural environment. - Strong operations management skills (preferably ITIL Certified) with ability to extract, analyses data to drive improvement actions.- Ability to handle / negotiate with customers and/or senior Account personnel. - Excellent Documentation, Presentation and communication skills - demonstrated in a work environment.- Must have a depth or breadth of knowledge and experience in five of the nine knowledge areas of Project Management as specialties. - Must also possess the necessary skills, behaviors, and traits to be successful as a project leader or project/Program office manager or change initiative manager.- Working toward professional Project Management certification recommended.- As a manager, provides direction to staff members in meeting established schedules or resolving operational problems. - Independently applies advanced Project Management principles, theories, and concepts, as well as expertise in related disciplines. - Selects appropriately which applicable standards, methods, tools, and applications to use. - Demonstrates analytical and systematic approach to problem solving. - Communicates fluently orally and in writing and can present complex technical information. - Can absorb rapidly new technical information and apply it effectively.- Maintains awareness of developing technologies and their application. - Advises, mentors, designs, establishes, evaluates, facilitates, influences, and promotes. (ref:hirist.tech)
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More About this Listing: Service Delivery Manager - ITIL (15-20 yrs) Mumbai/Pune/Chennai (DevOps)
Service Delivery Manager - ITIL (15-20 yrs) Mumbai/Pune/Chennai (DevOps) is a Sales Delivery Manager Job at Spectrum Av Techno Consultants located in India. Find other listings like Service Delivery Manager - ITIL (15-20 yrs) Mumbai/Pune/Chennai (DevOps) by searching Oodle for Sales Delivery Manager Jobs.
Service Delivery Manager - ITIL (15-20 yrs) Mumbai/Pune/Chennai (DevOps) is a Sales Delivery Manager Job at Spectrum Av Techno Consultants located in India. Find other listings like Service Delivery Manager - ITIL (15-20 yrs) Mumbai/Pune/Chennai (DevOps) by searching Oodle for Sales Delivery Manager Jobs.