Technical Support Engineer, Advanced

This listing was posted on Keysight Technologies.

Technical Support Engineer, Advanced

Location:

Bengaluru

Description:

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions – and our methods for creating them – help connect and secure the world. Learn more about what we do and how we do it. Our powerful culture has led to us being independently recognized on Fortune 100’s Best Companies List and we are “Great Place to Work” Certified. We’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability. At Keysight, Inclusion, Equity & Diversity is an integral part of our core values. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class. We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight – People and Culture - YouTube Job Description Provides engineering support to customers, customer support personnel and field support staff on systems and product issues. Works with customer and company personnel to define technical problem, determine the solution and assist customer in implementing the fix. Provides technical feedback to engineering concerning product changes/enhancements. May support 3rd party products and be called on-site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation. Creates tests, tools, and diagnostic procedures for use by product support personnel. May quality check technical product documentation. Leverages post sales interactions with customers to probe and qualify further revenue opportunities. May book transactional sales opportunities and provides highly qualified leads to sales. Determines and develops approaches to assignments Leads projects requiring coordination with other functions, customers Solves a broad range of problems of varying scope and complexity Job Qualifications Bachelors or Masters Degree or University Degree or equivalent. Typically 4-5 years relevant experience for entry to this level. Requires in-depth knowledge and experience in job and ability to work independently Job Function Shift: Day Job Schedule: Full Time (F) Travel Required:

Company:

Keysight Technologies

Posted:

April 13 on Keysight Technologies

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Technical Support Engineer, Advanced | Technical Support Engineer in Technology Job at Keysight Te1

Technical Support Engineer, Advanced

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